TurboTenant vs Avail vs Innago: Every Fee You and Your Tenant Pay (Nov 2026)
Last checked 2026-11-05 against each vendor's own pages. Sources are listed below.
Short answer: All three apps have a $0 landlord plan. On those free plans, your tenant pays the rent-collection fee: $2 per ACH payment with TurboTenant and Innago, and $2.50 with Avail. Card payments cost tenants 3.49% with TurboTenant, 3.5% with Avail, and 2.99% with Innago. Paying for a plan removes the tenant ACH fee on TurboTenant's Pro plan and on Avail Unlimited Plus. It does not remove the card fee on either one.
| Fee | TurboTenant | Avail | Innago |
|---|---|---|---|
| Landlord software fee | Free: $0/mo. Paid tiers are shown as $12.42/mo and $16.58/mo. The page doesn't say how they're billed; Avail's comparison article lists them as $149/yr (Essentials) and $198/yr (Pro), which is unverified on TurboTenant's page. [1] | Unlimited: $0. Unlimited Plus: $9 per unit per month ($108 per unit per year) [3] | $0. No subscription, setup fee, or contract [4] |
| Tenant ACH (bank) rent fee | $2 per payment on the free plan. Free when the landlord is on Pro [1] | $2.50 per payment on the free plan. Waived on Unlimited Plus [2] | $2 per payment. The landlord can choose to pay it instead [4] |
| Tenant card rent fee | 3.49% [1] | 3.5% on either plan [2] | 2.99%. The landlord can choose to pay it instead [4] |
| Screening fee (who pays) | $55, or $45 when the landlord is on Pro. The renter pays by default, but the landlord can choose to pay [1] | Varies by state, and Avail doesn't publish it on the pricing page. The tenant usually pays, but the landlord can choose to [2]. Exact price: unverified — check source | $30–$35 (credit and criminal checks, plus eviction history at the higher price), plus $10 for optional income verification. The applicant pays by default [4] |
| Free plan limits | Listings, screening, and online rent collection. Online leases and e-signing are on paid tiers, and the forms pack costs $199 [1] | Unlimited units: listings, screening, state-specific leases with e-sign, rent collection, maintenance tracking [2] | Every feature, at no cost to the landlord [4] |
| Notable gotchas | The "free" plan moves a $2 ACH fee and a higher $55 screening fee onto renters | Tenants pay the highest ACH fee of the three ($2.50). Unlimited Plus costs $108 per unit per year but only saves $30 per unit per year in tenant ACH fees | Free for you because tenants pay every transaction fee. Avoid that only by paying the fees yourself ($24 per unit per year for ACH) |
Yearly cost of one tenant paying rent by ACH
| Setup | Tenant pays per year | You pay per year |
|---|---|---|
| TurboTenant Free | $24 (12 × $2) | $0 |
| Avail Unlimited | $30 (12 × $2.50) | $0 |
| Avail Unlimited Plus | $0 | $108 per unit |
| Innago (default) | $24 | $0, or $24 if you pay the fee |
Who each one fits
1–4 units, keep it simple: Innago is the cheapest for tenants, with the lowest card fee and the cheapest screening. TurboTenant's free plan works too, but renters pay more for screening.
More units, or you want leases and e-signing included: TurboTenant's Pro plan makes tenant ACH free. Avail Unlimited Plus is priced per unit ($9/mo each), so it scales with unit count. Confirm whether TurboTenant's paid tiers are flat or unit-based on their pricing page before you decide — their page does not spell that out clearly. Use the table above to do the math for your unit count.
When "free" is not free
All three free plans are paid for by your tenant through per-payment and screening fees. If you want to advertise "no fees" to tenants, compare the ACH fees, which run $24–$30 per unit per year, with the price of a paid plan.
Sources
- turbotenant.com/pricing, checked 2026-11-05
- avail.co/pricing, checked 2026-11-05
- avail.com Unlimited Plus article, checked 2026-11-05
- innago.com/faq, checked 2026-11-05. The pricing page didn't show any fees as readable text.